Author Topic: Lost laptop? Sue for millions!  (Read 762 times)

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The_Professor

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Lost laptop? Sue for millions!
« on: February 14, 2008, 08:48:45 AM »
And, you wonder why the courts are so backed up!

Lost laptop? Sue for millions!
By Jackie Crosby, Star Tribune

February 13, 2008

Is your laptop worth $54 million?

Raelyn Campbell of Washington, D.C., is suing Richfield-based Best Buy for that amount after it lost her laptop computer while it was in for repairs.

Campbell, who could not be reached Tuesday, filed a negligence lawsuit suit against the company in Washington Superior Court on Nov. 16, seeking fair compensation for replacement of the $1,100 computer and extended warranty, plus expenses related to identity theft protection.

Best Buy spokeswoman Nissa French said in an e-mail that Campbell "was offered and collected $1,110.35" as well as "a $500 gift card for her inconvenience."

According to Campbell's blog at  bestbuybadbuyboycott.blogspot.com, Geek Squad employees spent three months telling her different stories about where her laptop might be before finally acknowledging that it had been lost.

Campbell said that she doesn?t really expect to get $54 million, but chose the amount to attract attention to her case. It?s the same amount a D.C. judge sought against a dry cleaner last year that lost a pair of his pants.

 Melissa Ngo , senior counsel with the Electronic Privacy Information Center in Washington, D.C., wasn?t familiar with Campbell?s case but said consumers need to get smart about protecting their data to avoid such situations.

?As more of our lives get put into electronics, these issues of privacy and security are going to become more common,? said Ngo. ?People don?t want to take the few extra minutes of inconvenience, but they need to encrypt their data and back it up.

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kimba1

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Re: Lost laptop? Sue for millions!
« Reply #1 on: February 14, 2008, 10:45:00 AM »
best buy forgot to mention
they 1st offered her $800giftcard  than it raise a few more times up to the amount of the laptop.
if they at the beggining refund her money this might of never happened
but the lowball amount made her aware  of her other rights due to the personal data in the laptop
bestbuy really should be aware how liable they can get for losing peoples data
a laptop ,pda and phones are not items be messed with